Welcome to Malar Makeover Galaxy’s FAQ section! We are here to answer your most common questions about our services, appointments, and more.
General Questions
Q: What services do you offer at Malar Makeover Galaxy?
A: We specialize in bridal makeup, party makeup, fashion shoots, and other professional makeup services. Additionally, we offer hairstyling, saree draping, and beauty treatments for all occasions.
Q: Do you provide makeup trials?
A: Yes, we offer makeup trials for brides and special events. Please contact us in advance to schedule a trial session.
Q: What types of makeup products do you use?
A: We use high-quality, international makeup brands that are skin-friendly and long-lasting, ensuring a flawless and radiant look.
Q: Are your makeup services suitable for sensitive skin?
A: Absolutely! We take great care to select products suitable for all skin types. If you have specific skin concerns, please inform us beforehand.
Booking & Appointments
Q: How can I book an appointment?
A: You can book an appointment by calling us directly or messaging us on our social media platforms. Advance booking is recommended for bridal and party makeup.
Q: How early should I book my bridal makeup?
A: To ensure availability, we recommend booking your bridal makeup at least 3-6 months in advance, especially during wedding seasons.
Q: Do you require a deposit to secure bookings?
A: Yes, we require a deposit to confirm your booking. This ensures your date and time are reserved exclusively for you.
Q: What is your cancellation policy?
A: Cancellations made at least 72 hours before the appointment will be eligible for a partial refund. Last-minute cancellations may not be refundable.
On-Site Services
Q: Do you provide on-location makeup services?
A: Yes, we offer on-location makeup services for weddings, shoots, and other special events. Travel charges may apply based on the location.
Q: What areas do you cover for on-location services?
A: We primarily serve areas in and around Chennai but can travel further upon request. Please contact us for specific details.
Courses & Training
Q: Do you offer makeup courses or training?
A: Yes, we provide professional makeup training for aspiring makeup artists. Contact us to learn more about the course duration, syllabus, and fees.
Q: Are your training sessions available online?
A: At the moment, our training sessions are conducted offline at our studio to ensure hands-on learning and practice.
Other Questions
Q: What safety measures do you follow?
A: We adhere to strict hygiene standards by sanitizing tools, brushes, and makeup products after every session.
Q: Can I bring a companion to my appointment?
A: Yes, you are welcome to bring one companion. However, we recommend minimal distractions during the makeup process for the best results.
Q: Do you offer services for group events like photoshoots or bridal parties?
A: Yes, we cater to group bookings for bridal parties, photoshoots, and other events. Contact us for customized packages.
Q: How can I contact Malar Makeover Galaxy?
A: You can reach us via phone, email, or through our social media pages. Our team will be happy to assist you!
For additional questions, feel free to get in touch. We look forward to helping you shine on your special day!